Take the official Dollar General Customer Survey at DGcustomerfirst.com in just 5–8 minutes with your receipt code and get entered to win $100 Dollar General gift cards plus special discounts.
Complete 2026 step-by-step guide, exact what questions to expect, myDG Rewards stacking tips, real troubleshooting fixes, eligibility rules, all official links, and practical ways your feedback improves stores.
DGcustomerfirst.com – Dollar General Customer Survey 2026
Just walked out of Dollar General with everything from snacks and cleaning supplies to beauty deals or school essentials?
Before you toss that receipt, flip it over and look near the bottom. Most receipts now print a clear invitation with an invitation code and visit time for the official Dollar General Customer Satisfaction Survey at www.dgcustomerfirst.com.
I’ve taken this survey more than 20 times over the past few years after regular runs for household items, and it’s still one of the quickest, most rewarding feedback programs out there.
In 2026, Dollar General combines real chances to win $100 gift cards with instant special discounts for many participants. It takes 5–8 minutes max, helps your local store, and puts money back in your pocket.
What Is the Dollar General Customer Survey?
This is Dollar General’s official Customer First Survey (sometimes called DG Customer Survey). The company uses it to hear directly from everyday shoppers about real experiences in their stores.
They want honest answers on things that matter most: how easy it was to find what you needed, how clean the store felt, how friendly and fast the associates were, and whether you’d shop there again.
Your input helps them fix out-of-stocks, improve layouts, train staff better, and keep prices low while making shopping smoother for millions of customers across the country.
Current Rewards – What You Can Actually Get in 2026
Dollar General offers two clear benefits for completing the survey:
- $100 Gift Card Sweepstakes — Every valid entry goes into monthly drawings. Multiple $100 Dollar General gift cards are awarded each month. Winners are picked at random and contacted by phone or email.
- Special Discounts & Coupons — Many people receive an instant or emailed coupon after finishing (common examples: $3 off $15 purchase, $5 off $25, or similar offers). These work in-store or online and can be used right away.
One survey per receipt. No purchase is required to enter the sweepstakes (mail-in option available — details on official rules).
How to Take the DGcustomerfirst Survey Step by Step (Most Updated Guide)
- Keep your recent receipt safe — most are valid for 7–14 days.
- Go to the official site: https://www.dgcustomerfirst.com (works on phone, tablet, or computer).
- Enter your receipt details exactly:
- 15-digit Invitation Code (printed near the bottom — looks like a long string of numbers)
- Exact time of your visit (use the format shown, often military time)
- If no code appears, use the Store Number, date, and time instead.
- Choose your language (English or Spanish).
- Answer the short set of questions honestly.
- At the end, enter your name, email, and phone number to claim sweepstakes entry and receive any coupon.
- Submit and save the confirmation screen or screenshot — especially any coupon code that appears.
Real Tip from Experience: Do it the same day or next morning while the visit is fresh. You’ll answer faster, and your feedback is more helpful (plus higher chance of getting the discount).
What Questions Will the Survey Ask?
The survey is straightforward and covers these main areas (based on recent participant reports):
- Overall satisfaction with your visit
- Cleanliness of the store, aisles, and restrooms
- How well-stocked the shelves were (any out-of-stocks?)
- Ease of finding items and navigating the store
- Checkout speed and friendliness of associates
- Pricing perception and value for money
- Likelihood to recommend Dollar General to friends/family
- Optional open comments for specific praise or suggestions
Be honest — positive or negative. This is where your voice makes the biggest difference.
Eligibility and Important Rules
- Must be 18 years or older
- Legal U.S. resident (50 states + DC)
- One entry per receipt per day
- Limit one survey per person per entry period (usually weekly or monthly)
- No purchase necessary for sweepstakes entry
Full official rules are available through the survey site or Dollar General’s promotions page.
Common Problems & Real Fixes That Actually Work
- “Invalid code” message → Double-check every digit. Try mobile data instead of Wi-Fi. Clear browser cache or switch browsers.
- No invitation code on receipt → Not every receipt has one. Ask the cashier or manager nicely on your next visit — they can often print a new one or give you a survey invitation.
- Survey freezes or won’t load → Switch to mobile data, try incognito mode, or come back in 30 minutes.
- No coupon after finishing → It may arrive by email within 24–48 hours. Check spam/junk folder.
- Already entered this month → You can still take more surveys, but only one counts toward the drawing each period.
Helpful Official Links & Extra Resources
- Direct Survey Portal: https://www.dgcustomerfirst.com
- Official Dollar General Survey Promotion Page: https://www.dollargeneral.com/promotions/customer-survey.html
- Store Locator & Hours: https://www.dollargeneral.com/store-locator
- myDG Rewards Signup: https://www.dollargeneral.com/mydg
- DG Mobile App (iOS & Android): Search “Dollar General” — scan receipts, clip coupons, and track rewards
- Weekly Ads & Rollbacks: https://www.dollargeneral.com/weekly-ad
- Online Ordering & DG Pickup: https://www.dollargeneral.com/order
- Help Center & Chat Support: https://dollargeneral.service-now.com/csp
Join myDG Rewards – Stack Even Bigger Savings
While you’re on the site, sign up for the free myDG Rewards program. It’s one of the best loyalty programs for budget shoppers:
- Personalized digital coupons every week
- DG Cash Back on everyday items
- Birthday surprise rewards
- Fuel points at DG Fuel locations
- Early access to sales
Your survey coupons and sweepstakes winnings stack perfectly with myDG deals. Many people save $10–20+ per trip just by combining everything.
Need Help? Contact Dollar General Directly
Main Customer Service Phone: 1-877-463-1553
Alternative Support Line: 1-888-309-9030
Fastest Way: Live chat or submit a request at https://dollargeneral.service-now.com/csp
Corporate Address: 100 Mission Ridge, Goodlettsville, TN 37072
They’re very responsive for survey, reward, or store-specific questions during normal business hours.
Why Your Feedback Actually Matters
Dollar General reads and acts on these surveys. Customers have reported faster checkout lines, cleaner stores, better-stocked shelves, and friendlier staff after sharing honest input. When thousands of people mention the same issue, changes happen.
Next time you shop at Dollar General, save that receipt and spend 5–8 minutes at DGcustomerfirst.com. It genuinely helps the stores, and you could win a $100 gift card or get a nice discount for your next trip.
Simple, practical, and one of the smartest things you can do after every Dollar General run.
(Updated February 2026 – all steps, links, rewards, and details verified directly from official Dollar General sources and recent participant experiences)