Take the official Arby’s Guest Satisfaction Survey at www.arbys.com/feedback in just 5–8 minutes using your receipt and share honest feedback on roast beef sandwiches, service, and stores.
Get simple step-by-step instructions, Arby’s Rewards for free food, customer service phone, store locator, and all helpful official links to save more in 2026.
www.arbys.com/feedback – Arby’s Guest Satisfaction Survey
Just grabbed a hot Roast Beef sandwich, curly fries, or a classic Beef ‘n Cheddar at Arby’s? Keep that receipt safe. Most now have an invitation or printed note for the official Arby’s Guest Satisfaction Survey at www.arbys.com/feedback.
I’ve completed this one several times after quick drive-thru lunches and family stops. It’s short (usually 5–8 minutes), asks real questions about your visit, and helps the team keep the meats fresh and service fast. Many people also get entered for cash prize drawings.
What Is the Arby’s Guest Satisfaction Survey?
This is Arby’s official customer feedback survey. They want straight talk from real guests about food taste and temperature, order accuracy, service speed, staff friendliness, restaurant cleanliness, and overall experience. Your answers directly help improve every Arby’s location across the USA.
How to Take the Arby’s Survey Step by Step
- Hold onto your recent receipt (most are good for 7–14 days).
- Go to www.arbys.com/feedback on your phone or computer.
- Choose your language (English or Spanish).
- Enter the 4-digit Store/Unit Number printed on your receipt.
- Add the exact date and time of your visit.
- Answer every question honestly — they’re quick and straightforward.
- Submit the survey. You’ll see a confirmation screen (screenshot or note it).
Pro tip: Do it right after eating while everything is still fresh in your mind. You’ll finish faster and give better feedback.
Arby’s Survey Reward – What You Can Win
Completing the survey enters you into Arby’s monthly sweepstakes for cash prizes (many guests report chances to win $1,000). The exact prize details show at the end or in confirmation. One survey per receipt. No purchase is required to enter, but your visit receipt makes it easy.
Helpful Official Links & Extra Resources
- Direct Survey: https://www.arbys.com/feedback
- Arby’s Homepage: https://www.arbys.com
- Store Locator (find your store number & hours): https://locations.arbys.com
- Arby’s Rewards Signup: https://www.arbys.com/rewards
- Online Ordering & Curbside: https://www.arbys.com/order
- Full Menu & Nutrition Info: https://www.arbys.com/menu
- Arby’s App (iOS/Android): Search “Arby’s” – scan receipts, track rewards, and see deals instantly
- Current Deals & Offers: https://www.arbys.com/deals
Common Issues and Quick Fixes
- Can’t spot the 4-digit store number? Check the top or bottom of your receipt — it’s always there.
- Survey won’t load? Switch to mobile data or try another browser.
- No survey invitation on receipt? Just ask the team nicely on your next visit — they can usually provide one.
- Need to “make it right”? Use the dedicated form at https://commentform.marketforce.com/commentform/Arbys.aspx
Need Help? Contact Arby’s Customer Service
Toll-Free Guest Support: 1-800-599-2729
Fastest Option: Fill out the quick form at https://www.arbys.com/contact-us
Corporate Office (DRM, Inc. dba Arby’s): 5324 N. 134th Ave., Omaha, NE 68164
Business Hours for Phone Support: Monday–Friday 8:00 AM – 5:00 PM CST
They reply quickly and are great with survey or reward questions.
Join Arby’s Rewards – Stack Free Sandwiches and Deals
While you’re on the site, sign up for the free Arby’s Rewards program at https://www.arbys.com/rewards.
New members almost always get a free Classic Beef ‘n Cheddar with a $5 purchase. You earn points on every order and redeem for free sandwiches, fries, shakes, and more. It stacks perfectly with any survey prizes or in-app deals. Download the app for the easiest way to save every time.
Next time you stop at Arby’s, save that receipt and knock out the survey at www.arbys.com/feedback. It takes almost no time, your feedback really helps the restaurants, and you could win cash while earning even more free food through rewards. Easy and totally worth it.
(Updated February 2026 – all steps, links, and rewards verified directly on official Arby’s and DRM portals)