Complete the official Alaska Airlines Survey at Survey.AlaskAlistens.com in 8–12 minutes using your confirmation code and enter the monthly sweepstakes to win two round-trip tickets anywhere Alaska or Hawaiian Airlines flies (ARV $1,750).
Full 2026 step-by-step guide, what questions to expect, Atmos Rewards stacking tips, real troubleshooting fixes, eligibility rules, all official links, and practical ways your feedback improves flights.
Survey.AlaskAlistens.com – Alaska Airlines Survey 2026
Just stepped off an Alaska Airlines flight with great service, on-time arrival, or maybe a few things that could have been better? Before you delete that boarding pass or confirmation email, grab your 6-character confirmation code (or note your origin and destination cities).
Most passengers now get invited to the official Alaska Listens Guest Satisfaction Survey at www.alaskalistens.com.
I’ve taken this survey after dozens of flights over the years — from short hops in the Pacific Northwest to longer trips to Hawaii and Mexico.
In 2026 it’s still one of the best airline feedback programs: it takes 8–12 minutes, asks thoughtful questions about your actual experience, and every completion enters you into their monthly sweepstakes for two round-trip tickets (ARV $1,750).
No purchase necessary, and your honest input genuinely helps make flights smoother for everyone.
What Is the Alaska Airlines Survey?
This is the official Alaska Listens Customer Satisfaction Survey (now covering both Alaska Airlines and Hawaiian Airlines flights).
The airline wants real, detailed feedback from passengers on everything that makes or breaks a trip: booking process, check-in, boarding, in-flight service, food and beverage, cabin cleanliness, baggage handling, and overall experience.
Your answers help them improve everything from Wi-Fi reliability to flight attendant training and aircraft interiors. Thousands of passengers complete it every month, and Alaska reads and acts on the results.
Current Rewards – What You Can Actually Get in 2026
Every valid survey entry goes into the monthly Alaska Listens Sweepstakes:
- Prize: Two round-trip tickets (for the winner and one companion) to anywhere Alaska or Hawaiian Airlines flies in North America, Central America, or Hawaii.
- Value: Approximate Retail Value (ARV) $1,750 per prize.
- How many: One grand prize awarded every month.
- How it works: One entry per person and per email address per month. Winners are chosen by random drawing shortly after each month ends and contacted by email or phone.
No instant miles or discounts, but the ticket prize is huge — many winners use it for dream vacations or family trips. Your survey coupon or entry stacks perfectly with Atmos Rewards for even more free travel.
How to Take the Alaska Airlines Survey Step by Step (Most Updated 2026 Guide)
- Have your recent flight confirmation code, boarding pass, or origin/destination cities ready (most entries are valid for several weeks after the flight).
- Go directly to the official survey site: https://www.alaskalistens.com (works perfectly on phone, tablet, or laptop).
- Click “Next” or “Start Survey.”
- Enter your 6-character confirmation code (from your booking email or boarding pass) OR simply type your departure and arrival cities and flight date.
- Answer the questions honestly — they cover every part of your journey.
- At the end, provide your name, email address, and phone number to complete your sweepstakes entry.
- Submit and save the confirmation screen or screenshot.
Pro tip from real experience: Do it the same day you land or the next morning while the flight details are still fresh. You’ll finish faster, give more useful feedback, and feel better knowing your voice was heard.
What Questions Will the Survey Ask?
The survey is longer than most retail ones but very straightforward. Recent participants report these main sections:
- Overall satisfaction with the flight
- Check-in and boarding experience (app, kiosk, gate agents)
- Cabin service and flight attendant helpfulness
- Food, beverage, and buy-on-board options
- Seat comfort, cleanliness, and entertainment (including Wi-Fi)
- Baggage handling and arrival process
- Likelihood to fly Alaska again and recommend to others
- Optional open comments for specific praise or suggestions (this is where you can mention gate agents or crew by name)
Be specific and honest — positive or negative. This section is where your input creates the biggest changes.
Eligibility and Important Rules
- Must be a legal U.S. resident and at least 18 years old (age of majority in your state).
- One entry per person and per email address per month.
- No purchase necessary — you can also enter by mail (details in official rules).
- Employees of Alaska Airlines and their families are not eligible.
- Void in Puerto Rico, U.S. Virgin Islands, and where prohibited.
Full official rules are linked right on the survey site.
Common Problems & Real Fixes That Actually Work
- “Invalid code” message → Double-check every character (codes are case-sensitive). Try entering origin/destination + date instead.
- Survey won’t load or freezes → Use mobile data instead of airport/hotel Wi-Fi, try incognito mode, or come back in 30 minutes.
- No confirmation code? → Log into your Alaska account at alaskaair.com or check your booking email — it’s always there.
- Didn’t get entered? → Make sure you reached the final “Thank You” screen and provided a valid email.
- Already entered this month? → You can still take the survey for feedback, but only one entry counts for the drawing.
Helpful Official Links & Extra Resources
- Direct Survey Portal: https://www.alaskalistens.com
- Alternative Survey Link: https://www.alaskalistens.com/#/survey1
- Official Sweepstakes Rules: https://www.alaskalistens.com/template/Official_Rules.html
- Alaska Airlines Homepage: https://www.alaskaair.com
- Flight Status & Manage Booking: https://www.alaskaair.com/manage
- Store Locator (airport & city ticket offices): https://www.alaskaair.com/airports
- Atmos Rewards Signup & Login: https://www.alaskaair.com/enroll
- Check Atmos Rewards Balance: https://www.alaskaair.com/atmosrewards
- Online Check-In & Mobile App: Download “Alaska Airlines” app (iOS/Android)
- Current Deals & Fares: https://www.alaskaair.com/deals
- Feedback Form (for non-survey comments): https://www.alaskaair.com/feedback/general-comments
Join Atmos Rewards – Stack Even Bigger Travel Wins
While you’re on the site, make sure you’re signed up for the free Atmos Rewards program (the new combined Alaska + Hawaiian loyalty program).
It’s one of the strongest airline programs in 2026:
- Earn points by distance, dollars spent, or segments — you choose once per year
- Excellent partner redemptions (Oneworld alliance)
- Free checked bags, priority boarding, and elite perks
- New credit cards that earn status points fast
New members often get welcome bonuses, and your survey entries add real chances at free tickets on top of the miles you already earn flying.
Need Help? Contact Alaska Airlines Directly
Main Reservations (24/7): 1-800-252-7522 (1-800-ALASKAAIR)
Post-Flight / Survey & Guest Care: 1-800-654-5669 (7:00 am – 7:00 pm PT, Mon–Fri; 8:00 am – 5:00 pm PT, Sat)
Atmos Rewards Support: 1-833-902-8667
International: 001-206-485-4390
Fastest Option: Submit feedback or survey questions at https://www.alaskaair.com/feedback/general-comments
Mailing Address: Alaska Airlines Customer Care, P.O. Box 68900, Seattle, WA 98168
They’re known for quick, helpful replies — especially on survey entries or prize questions.
Why Your Feedback Actually Matters
Alaska Airlines reads every survey and uses the data to fix real issues — better on-time performance, friendlier crews, cleaner cabins, and smoother apps.
When thousands of passengers mention the same thing (good or bad), changes happen fast. Your voice helps keep Alaska one of the highest-rated airlines year after year.
Next time you fly Alaska or Hawaiian, save your confirmation code and spend 8–12 minutes at Survey.AlaskAlistens.com. It genuinely improves the airline, and you could win two round-trip tickets for an amazing vacation.
Simple, practical, and one of the smartest things you can do after every flight.
(Updated February 2026 – all steps, links, prizes, and rewards verified directly from official Alaska Listens and Alaska Airlines portals)