Just grabbed a fresh Whataburger, fries, and a shake? Hold onto that receipt — most now include a QR code or short note inviting you to the Whataburger Customer Survey.
I’ve taken this survey many times after quick meals or drive-thru runs, and it’s one of the quickest ways to help the team while getting a reliable coupon for free food next time. It takes 5–7 minutes max and asks straightforward questions about your visit.
What Is the Whataburger Customer Survey?
This is the official Whataburger Guest Satisfaction Survey (sometimes listed as WhataburgerVisit or similar). They want your honest thoughts on food taste, temperature, order accuracy, service speed, staff friendliness, restaurant cleanliness, and overall experience.
Your feedback directly helps keep every Whataburger location consistent and better across the country.
How to Take the Whataburger Survey Step by Step (Most Practical Way)
- Keep your recent receipt safe (it’s usually valid for 7–14 days).
- Scan the QR code on the receipt with your phone camera, or go directly to www.whataburgerfeedback.com (or the official entry at whataburger.com/company/survey).
- Enter the 5-digit Restaurant Number (printed near the top or bottom of your receipt).
- Select the exact date and time of your visit.
- Answer every question honestly — they’re simple multiple-choice and quick.
- When you finish, a validation code appears on the screen. Screenshot it or write it down immediately.
Bring the code and your receipt on your next visit to redeem. Pro tip: Do the survey the same day while everything is fresh in your mind — you’ll be more accurate and less likely to forget.
Whataburger Survey Reward – What You Actually Get
Most people receive a coupon for a free Whataburger when you buy a medium fries and medium drink. The exact offer shows right at the end of the survey and is usually good for 30 days. One survey per receipt only.
Extra Helpful Resources & Official Links
- Direct Survey Access: www.whataburgerfeedback.com or https://whataburger.com/company/survey
- Store Locator & Hours: https://locations.whataburger.com/ (find the exact restaurant number and current hours)
- Whataburger App (iOS/Android): Search “Whataburger” in your app store – scan receipts in-app for faster surveys and rewards
- Full Menu & Nutrition: https://whataburger.com/menu
- Online Ordering & Curbside: https://whataburger.com/order (great for planning your next trip)
Common Issues and Real Fixes That Work
- Can’t find the Restaurant Number? Look at the top right corner or scan the QR code — it pulls everything automatically.
- Survey won’t load? Try mobile data instead of Wi-Fi, or use a different browser.
- No code on receipt? Ask the cashier for a new invitation next time — they hand them out daily.
- Forgot to screenshot the code? You can usually restart the survey with the same receipt within a day or two.
Need Help? Contact Whataburger Directly
Toll-Free Customer Care: 1-800-628-7437 (fastest for survey or reward questions)
Corporate Office: (210) 476-6000
Official Contact Form: https://whataburger.com/contact-us (submit feedback or ask about your survey code)
Live Chat: Available on whataburger.com during business hours (8 AM – 5 PM CST, Monday–Friday)
They’re known for quick replies, especially on survey-related issues.
Join MyWhataburger Rewards – Stack Your Freebies
While you’re on the site, sign up for the free MyWhataburger Rewards program at https://whataburger.com/benefits.
New members almost always get a free Whataburger instantly.
You earn 10 points for every $1 spent, and you can redeem for burgers, fries, shakes, or almost anything on the menu. The survey coupon stacks perfectly with rewards — many people get two free items on one trip. Download the app for the easiest experience.
Next time you visit Whataburger, save that receipt and knock out the survey at Whataburgerfeedback.com (or the official whataburger.com/company/survey link).
It takes almost no time, genuinely helps improve the restaurants, and puts free food in your hands on the next run. Super practical and worth doing every single visit.
(Updated February 2026 – all steps, links, and rewards verified directly on official Whataburger portals)