If you just left Bruegger’s Bagels with a fresh bagel and hot coffee, you probably have a receipt inviting you to their guest satisfaction survey.
I’ve done it a few times after quick breakfast runs, and it’s honestly one of the easiest ways to help them improve while scoring a free item next visit.
The official site is www.brueggerssurvey.com, part of the BagelTalk Guest Experience Survey. It takes 5–8 minutes and asks real questions about your food, service, and store.
What Is the Bruegger’s Guest Satisfaction Survey?
Bruegger’s uses this survey to hear straight from customers like you. They want honest feedback on bagel freshness, order accuracy, staff friendliness, store cleanliness, and overall experience. Your answers help them fix small issues and keep the New York-style bagels coming strong across the USA.
How to Take the Bruegger’s Survey at Brueggerssurvey.com (Step-by-Step)
- Keep your recent receipt or survey invitation handy.
- Open your phone or computer and go to www.brueggerssurvey.com.
- Type in the 16-digit survey code printed right in the middle of the invitation.
- Click Start and answer each question honestly.
- When you finish, a validation code appears on screen. Write it down or take a quick screenshot.
- Bring that code on your next visit to get your reward.
Most people finish it while sitting in their car or during morning coffee.
How to Take the Bruegger’s Survey at TellBrueggers.com
Some receipts point you to www.tellbrueggers.com instead. Here’s what to do:
- Enter the 4-digit Store ID from your receipt
- Add the exact date and time of your visit
- Click to start and complete the questions
Both sites are official and give the same survey and reward.
Bruegger’s Survey Rewards – What You Actually Get
You’ll receive a coupon good for:
- A free bagel with cream cheese
- A discount on your next order
- Or another free menu item with purchase
The exact offer shows at the end of the survey and usually expires in 30 days. I’ve redeemed mine for free breakfast more than once — super worth the few minutes.
Common Issues and Quick Fixes
- Code won’t work? Double-check every digit and try the other site (tellbrueggers.com).
- No code on receipt? Just ask the cashier nicely on your next visit.
- Survey stops loading? Switch browsers or use your phone data instead of Wi-Fi.
One survey per receipt is the rule.
Contact Bruegger’s Customer Service for Help
Need help with the survey or your reward? Reach out here:
Phone: 1-888-822-4357 Best option: Fill out the quick contact form at www.brueggers.com/contact-us Corporate Address: 159 Bank Street, Burlington, Vermont 05402
They usually get back to you fast during business hours.
Join Bruegger’s Rewards Program for Extra Free Stuff
While you’re thinking about bagels, sign up for the free Bruegger’s Rewards program on their main website. New members get a free bagel and cream cheese right away, plus points on every purchase and daily free coffee deals in the app. It stacks nicely with your survey reward.
Next time you hit Bruegger’s, save that receipt and knock out the survey. It really helps them and puts something free in your hands on the next trip. Simple as that.